• Customer Satisfaction Survey

  •   Very satisfied Satisfied Neutral Unsatisfied Very unsatisfied N/A
    Overall, how satisfied were you with our product / service?
  •   Web Search Local Press Friend Email Other
    Where did you hear about us?
  •   In Person Web Contact Form Telephone Email Other
    How did you make initial contact?
  •   Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
    How satisfied were you with the way we dealt with your initial enquiry?
  •   Definitely Probably Not sure Probably not Definitely not
    Would you recommend our product / service to friends/colleagues?
    Would you use our product / service in the future?
  •   Monthly 3 Monthly 6 Monthly Annually Less Frequent
    How often are you likely to use our product / service?
  •   Much better Somewhat better About the same Somewhat worse Much worse N/A
    Ease of use
    Customer Support
    Price
    Quality
    Performance
  • Should be Empty: